Jata99 Terms & Conditions — Know the Rules Before You Play

These Terms & Conditions constitute a legal agreement between the jata99 platform and its users. jata99 is an internationally licensed online gaming platform serving users in Bangladesh and other countries.

Accessing or using the jata99 platform through the website, mobile app, or any other digital channel means you fully agree to these Terms & Conditions. If you do not agree with any of the terms, please discontinue use of the platform.

These Terms & Conditions have been published in Bengali for the convenience of users in Bangladesh. However, in the event of any legal dispute, the English version shall be considered final.

To open an account with jata99, you must meet the following requirements:

• You must be 18 years of age or older.
• Each person may only register one account. Any attempt to create multiple accounts will result in all accounts being closed and balances may be forfeited.
• All information provided at the time of registration must be accurate, complete, and your own.
• You are responsible for keeping your login credentials (username and password) confidential.
• Sharing or lending your account to anyone else is strictly prohibited.

You are solely responsible for keeping your account secure. If you suspect unauthorized access to your account, contact our support team immediately.

Jata99 takes a firm stance on protecting minors from gaming. Age is verified at registration, and additional identity verification (KYC) may be requested at any time.

Any one of the following documents may be required for KYC verification:

• National ID Card (NID)
• Passport
• Driving License
• Birth Certificate (for age verification)

A utility bill or bank statement may also be required for address verification. Withdrawals may be restricted or suspended until KYC is completed.

Financial transactions on jata99 are simple, fast, and secure. The following rules must be followed:

Deposit:

• Minimum deposit: ৳300 BDT.
• Maximum single deposit: determined by your account verification level.
• Supported methods: bKash, Nagad, Rocket, Upay, and approved bank transfers.
• Deposits are generally credited to your account instantly.

Withdrawal:

• Minimum withdrawal: ৳500 BDT.
• Withdrawal processing time: typically 15–30 minutes, but may take up to 24–48 hours if KYC verification is incomplete.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals cannot be made directly from a bonus balance — wagering requirements must be met first.

Jata99's bonuses and promotional offers provide added value for users. Each bonus, however, comes with its own terms that must be followed.

• Welcome Bonus: New members receive up to a 200% bonus on their first deposit. Wagering requirement: 20x the bonus amount.
• Daily Cashback: A set percentage of cashback is awarded on daily net losses. Cashback is credited directly as usable balance.
• Referral Bonus: Refer a friend and earn a set commission on their first deposit.
• VIP Loyalty Points: Earn points on every bet and convert them into cash whenever you're ready.

General Bonus Terms:

• You cannot add another bonus while one is already active.
• Bonuses are generally valid for 7 days. Any unused bonus will expire at the end of this period.
• If a withdrawal is requested before bonus conditions are met, only the original deposit amount will be processed — the bonus balance will be deducted.
• Jata99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

All games on jata99 operate using internationally certified Random Number Generator (RNG) technology, meaning every outcome is completely random and cannot be predicted or manipulated by anyone.

The RTP (Return to Player) rate for each game is publicly displayed in the game information section. Independent third-party auditors regularly verify the fairness of all games.

Betting Rules:

• Once a bet is confirmed, it cannot be cancelled or changed.
• If a game is interrupted due to a technical error, the bet for that round will be voided and the amount refunded.
• For Sports Betting, if a match is cancelled or postponed, the bet will be voided.
• In Live Casino games, the dealer's announcement is considered final.

The following activities are strictly prohibited on jata99 and may result in account closure:

• Creating multiple accounts or using another person's account.
• Strategic betting to circumvent bonus conditions (Bonus Abuse).
• Intentionally exploiting any bug or technical glitch on the platform.
• Any form of hacking, scripting, or use of automated software.
• Money laundering or transactions involving illicit funds.
• Harassing or attempting to harm other users.
• Registering an account using false information.

Jata99 reserves the right to suspend or permanently close an account under the following circumstances:

• Violation of the Terms & Conditions.
• Failure to pass KYC verification or submission of false documents.
• Detection of suspicious financial activity.
• At the user's own request (voluntary closure or self-exclusion).

Users may close their account at any time. Any valid balance will be available for withdrawal before closure. To reactivate a suspended account, please contact our support team.

Jata99 firmly believes that gaming should be a healthy form of entertainment. We are committed to the mental and financial well-being of every user.

Responsible Gaming tools available at jata99:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Bet Limits: Set a maximum stake amount per individual bet.
• Session Limits: Set a limit on how long you play in a single session.
• Temporary Break: Take a break from your account for anywhere between 1 day and 6 months.
• Self-Exclusion: Permanently exclude yourself from the platform.

If you feel that gaming is having a negative impact on your life, reach out to us immediately or seek professional help.

Jata99 is committed to resolving all user complaints promptly and fairly. Steps for dispute resolution:

• Step One: Reach our support team via live chat or email.
• Step Two: If the support team is unable to resolve the issue within 24 hours, it will be escalated to a senior manager.
• Step Three: For serious disputes, a formal complaint may be submitted to our licensing authority.

When filing a complaint, providing your account number, transaction date and amount, and a detailed description of the issue will help us resolve it faster.

Jata99 reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Users will be notified of significant changes in advance via email or platform notification.

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

If you have any questions or concerns about these Terms & Conditions, please reach out to our support team:

• Email: support@jata99.com
• Live Chat: Available on the platform 24/7
• Help Center: Visit the Help Center page

Our support team speaks Bangla and is always ready to help you with any issue.